Sales Contact Information
E-mail: sales@orthoii.com
Phone: 800 ORTHOII/800 678-4644
Fax: 515 233-1454
Local: 515 233-1026
Online Feedback Form
We welcome your feedback! Click here.
Customer Satisfaction Survey
By taking a moment to complete our
'Customer Satisfaction Survey' you will help us evaluate and improve our products and services.
Click
here to complete
the survey.
Extra Mile
Click here to tell us about an Ortho2 employee
you think should be recognized for going above and beyond their duties (or -- who has gone the extra mile for you).
Evaluations
Please take a moment to evaluate services
you have received from Ortho2. Your participation will help us
in our continued goal to provide excellent
customer service.
Seminar Series Evaluation
System Installation Evaluation
On-Line Coach Evaluation
Are you scheduled for a web-based demo, training, or support session with an Ortho2 representative? If so,
click here.
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Support
Before requesting support,
please be sure to check out our support
website. The answer to your
question may be just a click away!
Phone: 800 346-4504
Hours: 7 AM - 7 PM Central
Time
Request OneTouch support online: Click here
Request ViewPoint support online: Click here
Support Team Meetings
Please note that our software and equipment support teams each meet once weekly.
Software Support meets at
10:00 a.m. on Thursdays and the Equipment Team meets at 10:10
a.m. on
Fridays.
Support team meetings last approximately an hour. If support issues arise during those times, please leave us a message and your call will be returned as soon as possible following the meeting.
Holidays
The Ortho2 corporate office is closed on the following holidays:
- New Year's Day (January 1)
- Memorial Day (last Monday in May)
- Independence Day (July 4)
- Labor Day (first Monday in September)
- Thanksgiving Day (fourth Thursday in November)
- Christmas Day (December 25)
If a holiday falls on a Saturday, we observe the holiday the prior Friday. If a holiday falls on a Sunday, we observe the holiday on the following Monday.
The Friday after Thanksgiving, Christmas Eve and New Year's Eve are optional holidays: We offer limited support on those days.
Thank you for your patience and understanding as we take time to enjoy the holidays!
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Page last updated on
Wednesday, August 05, 2009 04:27 PM.